Shipping Policy

Shipping & Production Policy

Reliable Delivery for Your Brand

At Modern Boxes, we understand that timely packaging is critical to your business operations. We are committed to a seamless production and delivery process, ensuring your custom-branded solutions arrive in pristine condition and on schedule.

Production & Shipping Turnaround

  • Production Time: Our standard manufacturing turnaround is 3-7 business days once your design is finalized and approved.
  • Shipping Transit: Standard shipping typically takes 3-7 business days depending on your location and begins after production is complete.
  • Expedited Options: Priority production and expedited shipping are available for an additional fee during the quote or checkout process.
  • Tracking: Once your order leaves our facility, you will receive a tracking number by email so you can monitor delivery in real time.

Areas Served

  • We currently serve businesses throughout the United States with premium custom packaging solutions.
  • For international shipping requests, contact our support team for a custom freight quote and estimated delivery window.

Important Shipping Notes

  • Holiday Schedules: Please allow extra transit time during November and December. Seasonal orders should be placed 2-3 weeks in advance.
  • Address Accuracy: Modern Boxes is not responsible for delays or misdeliveries caused by incorrect address information.
  • Damaged Shipments: Contact us within 48 hours of delivery with photos if your packaging arrives damaged so we can prioritize a resolution.
  • Rush Orders: For urgent deadlines, call +1 (551) 284-6711 before ordering so we can confirm the schedule.